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Privacy Policy

This Privacy Policy sets out how we, Airsys Europe BV, obtain, store and use your personal information when you use or interact with our website,, or where we otherwise obtain or collect your personal information. This Privacy Policy is effective from Wednesday 16 May 2018.

Please read this Privacy Policy carefully. We recommend that you print off a copy of this Privacy Policy for your records and check back regularly for any updates. Please click link to view our full privacy policy.


This summary provides an overview of how we obtain, store and use your personal information. It is intended to provide a very general overview only.  It is not complete and must be read in conjunction with the corresponding full sections of this Privacy Policy.

Data controller: Airsys Europe BV

How we collect or obtain your information:
  • When you provide it to us (e.g. by contacting us, registering your details, placing an order on the website, attending events, business cards, warranty requests, support requests, booking training courses)
  • from your use of our website, using cookies and
  • occasionally from third parties

Personal information we collect: name, contact details, billing address, job title, phone number, e-mail address, IP address, registration passwords, bank or credit card information (via Sage Pay) and other information relevant to customer surveys or offers.

How we use your personal information: for administrative and business purposes; particularly to contact you and process orders you place on the website, to improve our business and website, for advertising and analytical purposes, in connection with our legal rights and obligations and for certain additional purposes only with your explicit consent.

Disclosure of your personal information to third parties: only to the extent necessary to run our business, fulfil any contracts we enter into with you, where required by law to enforce our legal rights and share information with manufacturers in order to assist in technical issues.

Do we sell personal information to third parties: No

How long we retain your personal information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.

How we secure your personal information: using appropriate technical and organisational measures such as storing your personal information on secure servers, encrypting transfers of data to or from our servers, encrypting payments on our site via SagePay and only granting access to your personal information where necessary.

Use of Cookies: we use cookies on our website (and similar information gathering technologies including analytical and targeting cookies to monitor usage data) to ensure we provide a valuable browsing and shopping experience. To find out more please visit our cookie policy here (  You can choose to accept of decline cookies. Most web browsers automatically accept cookies but these can usually be modified in your browser settings to decline if you prefer. This may prevent you from taking full advantage of the website.

Transfers of your personal information outside the European Economic Area: we may transfer your personal information outside of the European Economic Area. Where we do so we will ensure appropriate safeguards are in place.

Controlling  your personal information: You may choose to restrict the collection or use of your personal information in the following ways:
  • Whenever you are asked to fill in a form on the website, you are given the option to opt-in via a tick box to consent to your information being used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us at

You may request details of personal information which we hold about you under the General Data Protection Regulation EU 2016/679 which will be provided free of charge. If you would like a copy of the information held on you please write to Airsys Europe BV, Marie Curieweg 1D, 6045 GH Roermond, Netherlands.

If you believe that any information we are holding on you is incorrect, or incomplete, please write or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Your rights in relation to your personal information:
  • to access your personal information and to be informed about its use
  • to correct your personal information
  • to have your personal information deleted
  • to restrict the use of your personal information
  • to object to the use of your personal information
  • to complain to a supervisory authority
  • to withdraw your consent to the use of your personal information

Our details

The data controller in respect of our website is Airsys Europe BV, Marie Curieweg 1D, 6045 GH Roermond, Netherlands. You can contact the data controller in writing, and send to above address or send an e-mail to:  

© 2022 Airsys Europe BV. All Rights Reserved

Marie Curieweg 3G, 6045 GH Roermond, Netherlands